Florida FTSA: The Toughest State SMS Law in 2027

Florida has the strictest SMS marketing law in the US. The FTSA carries damages of $500 to $1,500 per violation and gives residents a private right to sue. Here is what the law requires in 2027.

10 Industries That Get the Best Results from Consumer Email Lists

Consumer email lists are not equally effective for every business. They work best when the list selects line up with a real buying trigger: a home purchase, a move, a vehicle nearing trade-in, a health interest, or a passion like travel or pets. When the data matches the moment, email becomes a low-cost way to […]

TCPA Consent Changes for 2027: What SMS and Telemarketing List Buyers Need to Know

If you buy SMS marketing lists or telemarketing lists, the TCPA consent landscape has shifted three times in two years. One major rule was struck down before it took effect. A second set of rules is already being enforced. A third, the “revoke-all” rule, is being rewritten, with an FCC vote scheduled for September 30, […]

Ailment-Targeted Mailing Lists: How Health Marketers Reach the Right Audience

Ailment-targeted mailing lists are consumer databases of individuals who have self-reported a health condition or health interest, such as diabetes, arthritis, allergies, sleep problems, or hearing loss. They let health marketers reach people who have a demonstrated need for a specific product or service, instead of mailing everyone over a certain age and hoping the […]

Ethnic Mailing Lists: How to Reach Multicultural Audiences with Respect and Precision

Ethnic mailing lists are consumer databases segmented by ethnicity, country of origin, and language preference. They help brands deliver culturally relevant offers to Hispanic, Asian American, African American, and other multicultural audiences through direct mail, email, phone, and SMS. The opportunity is large and growing. The U.S. Hispanic population reached 68 million in mid-2024, roughly […]

Direct Mail Campaign KPIs: 9 Metrics Every Marketer Should Track

Direct Mail Analytics and ROI Dashboard

Direct mail is one of the most measurable channels in marketing, but only if you track the right numbers. Response rate alone does not tell you whether a campaign made money. A 5% response rate can lose money, and a 1.5% response rate can be highly profitable. It depends on cost per piece, conversion, and […]

How AI Is Changing Direct Mail and Email Marketing in 2026

AI-Powered Personalization Pipeline

AI is no longer an experiment in direct marketing. Lob’s 2026 State of Direct Mail report found that 99% of marketing and operations leaders use AI or automation in their programs, and 96% say personalization lifts results, up sharply from 84% the year before. The same technology is reshaping email marketing, from subject line testing […]